Disclaimer: While all my projects are under NDA, I can only provide a general overview of what I did, along with the things I learned.
SAP Internship Experience Program
Designing for data & analytics products within the SAP Business Technology Platform
I was a part of the Common Data Services or Platform cluster within the SAP Analytics Cloud design team.
We focused on areas around cross-application infrastructure, discovery, navigation, homepages, sharing, user management, etc.
At SAP, interns are fully immersed in real-world projects for real customers. I was lucky to have been given a wide range of learning opportunities, and have a variety of responsibilities outside of product design - like leading a UX task and doing UX research for SAC.
Designed cross-application web experiences 👩💻
I conceptualized and delivered materials at various levels of fidelity, from workflows and quick prototypes to polished UX design specifications. I was lucky to have been given the opportunity to design for current and upcoming analytics products within SAP's Business Technology Platform.
Collaborated with stakeholders 🤝
I worked closely with UX designers, developers, and product managers to align with time-sensitive scope changes, take and implement feedback, and ship quality designs.
Worked with UX Researchers 🔎
I evaluated SAP Analytics Cloud's customer insights with a team of Senior UX researchers to identify areas of improvement and propose data-driven solutions.
Complied with the company's design standards ✅
I designed within the SAP Fiori guidelines (SAP's global design system) to ensure that visual components on the interface are consistent with other SAP products.
What I've learned
Advocate for UX 🙋♀️
I learned how to negotiate with stakeholders, defend design decisions, and advocate for the user experience, especially when priorities begin to change.
Hold your ground ⚖️
Designers are taught to take feedback and implement it, so making changes based on feedback is a common reaction. However, I learned that it's equally important to evaluate these insights and hold your ground on things that make sense.
Embrace impostor syndrome 🫂
Embracing imposter syndrome helped me understand the value that I brought to the table. Upon realizing this, I was able to turn discomfort into growth and present myself as confident even in high-pressure and high-stress situations.
Design is a success driver, not just a supporting factor 🌟
You can’t build a well-structured house without a plan to follow, in the same way, you can’t develop a functional product without a design in place. As UX designers, it's our job to ensure that design will have a "seat at the table" when it comes to planning the project roadmap.
Volunteering for the SAP Community
I wanted to make the most out of the learning opportunities at SAP and actively participated in volunteer work alongside my formal role.
d-Shop @ SAP Vancouver
What is d-Shop? 🛠
d-Shop is SAP's pioneer maker space. Their mission is to "enable interest in technology by bringing the latest tech concepts and devices closer to everyone."
My project & role 👩⚕️
October 2021 - April 2022
I volunteered as a UX designer on a project called "Murray Link," which focused on understanding how we can apply blockchain technology to streamline the organ transplant scene in Canada.
My role consisted of envisioning workflows for Murray Link's key users (nurses & doctors) and using Google's Material Design Guidelines to collaboratively build a complete design system with a fellow UX designer on the team.
Intern Committee @ SAP Canada
Communications Lead ✍️
January 2022 - April 2022
Created compelling bi-weekly newsletters for SAP interns in Canada.
Created and wrote email invitations for virtual SAP Canada intern events.
Wrote content for SAP iXp's Slack Challenges, a 3-week long asynchronous social event through the Slack app.
Event Manager 📅
November 2021 - January 2022
Planned and managed virtual social events to increase engagement within the Canadian intern community.